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Complaint to an energy supplier

Letter disputing a gas / electricity bill from a Belgian supplier. First step before referring the matter to the Federal Ombudsman for Energy.

Good to know: The Federal Ombudsman for Energy handles disputes free of charge after a failed amicable settlement. File via ombudsmanenergie.be — attach a copy of the disputed bill and your complaint. Suspensive effect on debt collection.

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Complaint to an energy supplier — Modèle de lettre — BelgiGuide — BelgiGuide